FAQ's

ACCOUNT RELATED

No, an account is not required for you to place an order.

Without creating an account, you can checkout whilst shopping as a guest.

The process of creating an account only takes a few minutes, and all of your profile information is saved so you never have to enter it again. Additionally, you will be informed about our seasonal promotions, new product launches, and discount offers.

We will email you a link so that you can reset your password. Additionally, you can contact us via email at lcdesparfums@gmail.com.

PRICES

Yes, VAT is included in all prices.

ORDER RELATED

Yes, you can place your order through our official WhatsApp business number +971 56 547 8811

Yes, you can message us on our WhatsApp number XXX or email us at lcdesparfums@gmail.com

The answer is yes, and we will deliver your order to your hotel's address.

When placing an order on our website, payment can be made by credit card. As an alternative, you can pay in cash at the time of delivery (only in AED currency). In the event that you are not at the hotel, the order will be delivered to the concierge. Please reach out to us in these circumstances via WhatsApp XXX or email at lcdesparfums@gmail.com.

PAYMENT METHODS

You can pay online via debit card or credit card and you can also pay by cash at the time of delivery.

No, credit card payment facility is available only for online checkout on our website.

SHIPPING CHARGES

Delivery charges are free for purchase of 1000AED & above and AED 30 for below 1000AED purchase across the UAE.

Yes, shipping is completely free on purchase of AED 1000 and above.

DELIVERY TIME & TRACKING

Same day delivery option is not available at the moment.

It takes 2 to 3 business days.